Best-of-breed
Steven Fleurent sees a clear evolution to cloud and best-of-breed software applications. Companies no longer automatically choose one single monolithic company system, more often choosing the best solution in every domain.
"We also apply the best-of-breed principle when it relates to computerising our own organisation. When we were searching for an application for resource planning, we couldn’t find what we were looking for in traditional ERP system. The planning module in SAP appeared too general to offer an answer to Delaware’s specific needs. When we attended a demonstration from ionBIZ, it immediately appeared that this was the solution we were looking for to run our resource planning."
Delaware guides customers through their business and digital transformations while delivering advanced ICT solutions and services.
Founded
2003
Employees
+5.000
Countries active
19
What are our people doing?
"We expect that a resource-planning tool will tell us exactly what our people are doing today, and what projects they will be working on tomorrow and in the following weeks."
In contrast to other planning tools, ionBIZ delivers reliable forecasts, both in the long term and the short term, as well as on every level of detail desired.
"Thanks to ionBIZ, we can predict the availability of our staff members in the following month with an error margin of just one to two per cent. We can immediately determine where the challenges lay and take the necessary measures," explains Steven Fleurent.
Keep overhead costs low
Delaware continuously strives to keep overhead costs as low as possible. At the same time, management needs more direction as the number of employees grows.
The implementation of a software application may therefore not result in an even heavier organisation but must allow ‘lean’ working.
Steven Fleurent: "If an employee who is working on a project wants to take a day off, they can directly request this from their project leader online via ionBIZ. The project leader can immediately approve the request without someone else having to be involved. Such online processes allow us to keep working quickly and flexibly."
In the same struggle for optimal employability of employees, Delaware happily makes use of the Competence Matrix in ionBIZ, making life much easier for planners.
Reducing pressure
Steven Fleurent greatly appreciates the standard reporting possibilities in ionBIZ.
"The fact that ‘actuals’, for each team or project, can be compared with the ‘budget’ means you quickly see when targets, such as the workloads of employees, are not being met."
"You immediately have a view of the planning and you can reduce the pressure on the team before it’s too late," explains Steven Fleurent.
